Stark Bank incident

Instability in Pix cash out

Major Resolved View vendor source →

Stark Bank experienced a major incident on May 30, 2025 affecting API Transfer and API Invoice and 1 more component, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 08:00 PM UTC
Resolved
May 31, 2025, 01:04 AM UTC
Duration
5h 3m
Detected by Pingoru
May 30, 2025, 08:00 PM UTC

Affected components

API TransferAPI InvoiceAPI DepositAPI Brcode Payment

Update timeline

  1. investigating May 30, 2025, 09:36 PM UTC

    There is an instability in processing cash out Pix operations.

  2. investigating May 30, 2025, 10:40 PM UTC

    We are continuing to investigate this issue. There is an instability in processing cash out and now cash in Pix operations.

  3. resolved May 31, 2025, 01:04 AM UTC

    This incident has been resolved.