Stark Bank incident

Settlement Bank communication instability

Minor Resolved View vendor source →

Stark Bank experienced a minor incident on June 11, 2025 affecting API Boleto and API Boleto Payment and 1 more component, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 02:43 PM UTC
Resolved
Jun 11, 2025, 05:20 PM UTC
Duration
2h 37m
Detected by Pingoru
Jun 11, 2025, 02:43 PM UTC

Affected components

API BoletoAPI Boleto PaymentAPI Utility & Tax Payment

Update timeline

  1. investigating Jun 11, 2025, 02:43 PM UTC

    There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.

  2. resolved Jun 11, 2025, 05:20 PM UTC

    This incident has been resolved.