Stark Bank incident

Network communication Instability

Major Resolved View vendor source →

Stark Bank experienced a major incident on November 19, 2024 affecting API Corporate Card, lasting 3d 11h. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2024, 04:25 PM UTC
Resolved
Nov 23, 2024, 04:05 AM UTC
Duration
3d 11h
Detected by Pingoru
Nov 19, 2024, 04:25 PM UTC

Affected components

API Corporate Card

Update timeline

  1. investigating Nov 19, 2024, 04:26 PM UTC

    There is an incident with communication to Mastercard, causing purchase confirmations and reversals to remain pending until communication is reestablished.

  2. identified Nov 23, 2024, 04:04 AM UTC

    Mastercard's support team worked on the issue on their side and our connection was reestablished.

  3. resolved Nov 23, 2024, 04:05 AM UTC

    The incident was resolved