Stark Bank incident

BR Code read instability from Caixa and Santander.

Notice Resolved View vendor source →

Stark Bank experienced a notice incident on May 22, 2024 affecting API Invoice and API Deposit, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 22, 2024, 03:18 AM UTC
Resolved
May 22, 2024, 04:18 AM UTC
Duration
1h
Detected by Pingoru
May 22, 2024, 03:18 AM UTC

Affected components

API InvoiceAPI Deposit

Update timeline

  1. investigating May 22, 2024, 03:18 AM UTC

    Santander and Caixa are facing problems reading our BR Codes, probably due to the certificate cache policy.

  2. monitoring May 22, 2024, 03:19 AM UTC

    We are monitoring.

  3. monitoring May 22, 2024, 03:32 AM UTC

    Santander has returned to normal operations, but Caixa is still experiencing issues.

  4. resolved May 22, 2024, 04:18 AM UTC

    Caixa has returned to normal operations as well.