Stark Bank incident

Settlement Bank communication instability

Major Resolved View vendor source →

Stark Bank experienced a major incident on February 4, 2025 affecting API Boleto and API Boleto Payment and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 12:49 PM UTC
Resolved
Feb 04, 2025, 03:35 PM UTC
Duration
2h 45m
Detected by Pingoru
Feb 04, 2025, 12:49 PM UTC

Affected components

API BoletoAPI Boleto PaymentAPI Utility & Tax Payment

Update timeline

  1. investigating Feb 04, 2025, 12:49 PM UTC

    There has been an instability in the communication with our settlement bank, which affected ChargePayments, TaxPayments, DarfPayments and Boleto cancelation requests scheduled for the 4rth of Feburary. Our team is already working to resolve the problem and restore the service as quickly as possible.

  2. resolved Feb 04, 2025, 03:35 PM UTC

    This incident has been resolved.