Stark Bank incident

Settlement Bank communication instability

Minor Resolved View vendor source →

Stark Bank experienced a minor incident on May 8, 2025 affecting API Boleto and API Boleto Payment and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2025, 12:49 PM UTC
Resolved
May 08, 2025, 01:33 PM UTC
Duration
43m
Detected by Pingoru
May 08, 2025, 12:49 PM UTC

Affected components

API BoletoAPI Boleto PaymentAPI Utility & Tax Payment

Update timeline

  1. investigating May 08, 2025, 12:49 PM UTC

    There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.

  2. resolved May 08, 2025, 01:33 PM UTC

    This incident has been resolved.