Stardekk incident

We are investigating an outage

Minor Resolved View vendor source →

Stardekk experienced a minor incident on October 1, 2022 affecting Booking Engine and Channel Manager, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2022, 07:49 AM UTC
Resolved
Oct 01, 2022, 09:06 AM UTC
Duration
1h 17m
Detected by Pingoru
Oct 01, 2022, 07:49 AM UTC

Affected components

Booking EngineChannel Manager

Update timeline

  1. investigating Oct 01, 2022, 07:49 AM UTC

    We are investigating reports that some services (Cubilis Channel Manager & Cubilis Booking Engine) are not accessible for some users. We are working as quick as possible to rectify this.

  2. monitoring Oct 01, 2022, 08:29 AM UTC

    Services are returning to normal and you should be able to access our services again. We will continue to monitor the situation.

  3. resolved Oct 01, 2022, 09:06 AM UTC

    All systems are running as normal. The team will continue to monitor.