Stardekk incident

Temporary issues with loading PDF in Bookingplanner

Minor Resolved View vendor source →

Stardekk experienced a minor incident on March 21, 2024 affecting Reservation Manager, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2024, 04:40 PM UTC
Resolved
Mar 21, 2024, 04:57 PM UTC
Duration
17m
Detected by Pingoru
Mar 21, 2024, 04:40 PM UTC

Affected components

Reservation Manager

Update timeline

  1. investigating Mar 21, 2024, 04:40 PM UTC

    We are investigating reports that some PDF are not loading for some users. We are working as quick as possible to solve this.

  2. monitoring Mar 21, 2024, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 21, 2024, 04:57 PM UTC

    This incident has been resolved.