Stardekk incident

Issue with old Cubilis version

Minor Resolved View vendor source →

Stardekk experienced a minor incident on May 19, 2024 affecting Channel Manager, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2024, 06:36 PM UTC
Resolved
May 19, 2024, 08:05 PM UTC
Duration
1h 28m
Detected by Pingoru
May 19, 2024, 06:36 PM UTC

Affected components

Channel Manager

Update timeline

  1. investigating May 19, 2024, 06:36 PM UTC

    We are currently experiencing an issue with the old version of Cubilis (login.cubilis.eu) and are actively investigating. Users of the new Cubilis (channelmanager.stardekk.com) are not affected. We recommend using the new URL (channelmanager.stardekk.com) as your primary access point. We will keep you updated on the status of the old URL. Thank you for your understanding.

  2. resolved May 19, 2024, 08:05 PM UTC

    We have resolved the issue and login.cubilis.eu is now available again. Thank you for your patience and understanding.