Stardekk incident

Cubilis Booking engine: we are investigating a degraded performance

Minor Resolved View vendor source →

Stardekk experienced a minor incident on October 11, 2024 affecting Booking Engine, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2024, 07:50 AM UTC
Resolved
Oct 11, 2024, 08:23 AM UTC
Duration
32m
Detected by Pingoru
Oct 11, 2024, 07:50 AM UTC

Affected components

Booking Engine

Update timeline

  1. investigating Oct 11, 2024, 07:50 AM UTC

    We are investigating reports that Cubilis Booking engine is not loading for some users. We are working as quick as possible to rectify this.

  2. identified Oct 11, 2024, 07:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 11, 2024, 07:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 11, 2024, 08:23 AM UTC

    This incident has been resolved.