Stardekk incident

We are investigating an outage for Reservation Manager

Major Resolved View vendor source →

Stardekk experienced a major incident on August 1, 2025 affecting Reservation Manager, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 11:08 AM UTC
Resolved
Aug 01, 2025, 11:30 AM UTC
Duration
22m
Detected by Pingoru
Aug 01, 2025, 11:08 AM UTC

Affected components

Reservation Manager

Update timeline

  1. investigating Aug 01, 2025, 11:08 AM UTC

    We are investigating reports that some services are not accessible for some users. We are working as quick as possible to rectify this.

  2. monitoring Aug 01, 2025, 11:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 01, 2025, 11:30 AM UTC

    This incident has been resolved.