Stamps.com experienced a minor incident on September 23, 2025 affecting Stamps.com Reporting Tools (Postage History, Refunds & SCAN Forms), lasting 21h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 23, 2025, 06:16 PM UTC
Our Engineers have identified an issue that may affect some of our customers' ability to login into their Stamps.com account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- investigating Sep 24, 2025, 12:42 AM UTC
Stamps.com Engineers have resolved the login issues with the web and downloadable clients, however, the history page will be temporarily unavailable for a brief period. We are working to quickly restore this functionality and will provide an update when it's available. We apologize for the inconvenience.
- resolved Sep 24, 2025, 03:41 PM UTC
This incident has been resolved.