Is Lunchbox Down Right Now? Live Lunchbox Status & Outages | IsDown incident

In-Store QR Scanning Issue for iOS 17 (Lunchbox 1.0) - Incident - (Tuesday, 09/26/2023)

Major Resolved View vendor source →

Is Lunchbox Down Right Now? Live Lunchbox Status & Outages | IsDown experienced a major incident on September 26, 2023 affecting Lunchbox 1.0 Apps, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2023, 02:54 PM UTC
Resolved
Sep 29, 2023, 03:40 PM UTC
Duration
3d
Detected by Pingoru
Sep 26, 2023, 02:54 PM UTC

Affected components

Lunchbox 1.0 Apps

Update timeline

  1. identified Sep 26, 2023, 02:54 PM UTC

    A small group of users who upgraded to iOS 17.2 are experiencing a cut-off QR code in their app. It is not affecting all customers, but Lunchbox is being proactive by informing you beforehand. In the interim, please use other payment options available via the app. Lunchbox is releasing app updates today to counteract the limited issue. We will keep you informed once the app update has been approved by Apple and is available for download.

  2. resolved Sep 29, 2023, 03:40 PM UTC

    Over the past few days, our iOS apps have been deployed across all our partners and are approved by Apple. The issue is now resolved. All patrons are advised to update to the recent version of the app to avoid any issues with QR code payment options.