SSA incident

Interruption of Services on mySSA

Notice Resolved View vendor source →

SSA experienced a notice incident on April 4, 2025, lasting –. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2025, 09:00 PM UTC
Resolved
Apr 04, 2025, 09:00 PM UTC
Duration
–
Detected by Pingoru
Apr 04, 2025, 09:00 PM UTC

Update timeline

  1. resolved Apr 30, 2025, 07:22 PM UTC

    We experienced a service disruption affecting access to mySSA. The disruption was caused by database restoration efforts for an underpinning application. Our technical teams took immediate action to fully restore service. We apologize for the inconvenience this disruption may have caused. Thank you for your understanding and continued trust as we work to ensure that such issues are minimized in the future.