SSA incident

Interruption of Services on my Social Security Webapp

Major Resolved View vendor source →

SSA experienced a major incident on October 15, 2026, lasting –. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 02:25 PM UTC
Resolved
Oct 15, 2026, 02:25 PM UTC
Duration
–
Detected by Pingoru
Oct 15, 2026, 02:25 PM UTC

Update timeline

  1. resolved Oct 21, 2026, 11:42 AM UTC

    On Thursday, October 15, from 10:25 AM until 11:02 AM (ET), SSA experienced a service disruption which impacted services within the my Social Security Webapp. We understand how important this portal is for our customers, and we sincerely apologize for any inconvenience this disruption may have caused.