SSA incident

Interruption of Services on my Social Security Webapp

Critical Resolved View vendor source →

SSA experienced a critical incident on September 6, 2025 affecting my Social Security Webapp Health, lasting 6h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2025, 08:28 AM UTC
Resolved
Sep 06, 2025, 02:41 PM UTC
Duration
6h 13m
Detected by Pingoru
Sep 06, 2025, 08:28 AM UTC

Affected components

my Social Security Webapp Health

Update timeline

  1. investigating Sep 06, 2025, 08:28 AM UTC

    We sincerely apologize for the disruption in service you are currently experiencing. We understand how important this is to you, and we are actively investigating the issue to resolve it as quickly as possible. Your patience and understanding during this time are greatly appreciated.

  2. resolved Sep 06, 2025, 02:41 PM UTC

    We are pleased to inform you that the recent service disruption has been resolved as of 6:30 AM. Services are operating normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding while we corrected the issue.