SSA incident
Interruption of Services on my Social Security Webapp
SSA experienced a major incident on September 2, 2026, lasting –. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 11, 2026, 02:43 PM UTC
On Wednesday, September 2, beginning at 10:46 AM (ET), SSA experienced a network disruption which impacted the services within the my Social Security Webapp until approximately 4:34 PM (ET). Services were restored once the network issue was resolved. We apologize for any inconvenience this event may have caused.