SQUIRE incident

SQUIRE Slowness

SQUIRE is currently experiencing a minor incident affecting SQUIRE, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 05, 2026, 04:02 PM UTC
Resolved
Ongoing
Duration
● 2h 3m
Detected by Pingoru
Jun 05, 2026, 04:02 PM UTC

Affected components

SQUIRE

Update timeline

  1. investigating Jun 05, 2026, 04:02 PM UTC

    We are currently investigating reports of slowness when performing certain functions in SQUIRE. Some users may experience delays. Our team is actively looking into the cause and working to restore normal performance. We will post an update as soon as we have more information.

  2. identified Jun 05, 2026, 04:12 PM UTC

    We have identified the issue. A system outage with one of our search partners is affecting the ability to look up clients and appointments in SQUIRE. All other systems are operating normally. Our team is actively exploring options to mitigate the impact in this area while the partner works to restore service. We will post an update as soon as we have more information.

  3. monitoring Jun 05, 2026, 05:31 PM UTC

    Our search partner has restored service, and the ability to look up clients and appointments in SQUIRE is returning to normal. We are monitoring closely to confirm performance is fully stable before resolving this incident.