Sprout Social incident

Meta Issues

Minor Resolved View vendor source →

Sprout Social experienced a minor incident on December 11, 2024 affecting Sprout Social Web Application, lasting 23h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2024, 07:43 PM UTC
Resolved
Dec 12, 2024, 06:44 PM UTC
Duration
23h 1m
Detected by Pingoru
Dec 11, 2024, 07:43 PM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. investigating Dec 11, 2024, 07:43 PM UTC

    Meta is currently experiencing difficulties that are affecting Facebook & Instagram. These issues began on December 11 around 11:50 am CT. As a result of these difficulties, you may experience issues in Sprout such as: - Post failures for Facebook, Instagram, and Threads profiles. - Errors when replying to Facebook and Instagram messages in the Smart Inbox. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. resolved Dec 12, 2024, 06:44 PM UTC

    This incident has been resolved.