Sprout Social experienced a major incident on January 7, 2025 affecting Sprout Social Web Application, lasting 4h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Sprout Social Web Application
Update timeline
- investigating Jan 07, 2025, 05:02 PM UTC
Sprout is currently experiencing performance issues and our engineers are working to restore access as quickly as possible. As a result of this outage, you may experience: - Issues loading reports - Issues loading the Smart Inbox We apologize for any inconvenience. Please subscribe to receive status updates.
- monitoring Jan 07, 2025, 05:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 07, 2025, 09:18 PM UTC
This incident has been resolved.