Sprout Social incident

Facebook and Instagram Profile Connection Issue

Minor Resolved View vendor source →

Sprout Social experienced a minor incident on February 19, 2025 affecting Sprout Social Web Application, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2025, 09:32 PM UTC
Resolved
Feb 19, 2025, 10:40 PM UTC
Duration
1h 7m
Detected by Pingoru
Feb 19, 2025, 09:32 PM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. investigating Feb 19, 2025, 09:32 PM UTC

    Sprout is currently experiencing issues regarding connecting new Facebook and Instagram profiles, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. resolved Feb 19, 2025, 10:40 PM UTC

    This incident has been resolved.