Sprout Social incident

Threads Connection Issue

Minor Resolved View vendor source →

Sprout Social experienced a minor incident on April 24, 2025 affecting Sprout Social Web Application, lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 05:18 PM UTC
Resolved
Apr 24, 2025, 10:07 PM UTC
Duration
4h 49m
Detected by Pingoru
Apr 24, 2025, 05:18 PM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. investigating Apr 24, 2025, 05:18 PM UTC

    Meta is currently experiencing difficulties that affect connecting or reconnecting Threads profiles to Sprout. Our engineers have escalated this issue to Meta and are actively monitoring the situation. We apologize for any inconvenience. Please subscribe to receive status updates.

  2. monitoring Apr 24, 2025, 08:19 PM UTC

    Meta has implemented a fix, and we are monitoring the results.

  3. resolved Apr 24, 2025, 10:07 PM UTC

    This incident has been resolved.