Sprout Social incident

Meta Failed Posts Issue - May 28th

Minor Resolved View vendor source →

Sprout Social experienced a minor incident on May 28, 2025 affecting Sprout Social Web Application, lasting 6h 50m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 11:38 AM UTC
Resolved
May 28, 2025, 06:28 PM UTC
Duration
6h 50m
Detected by Pingoru
May 28, 2025, 11:38 AM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. investigating May 28, 2025, 11:38 AM UTC

    Sprout is currently experiencing issues with a high rate of post failures affecting Meta services since approximately 04:30AM CST on May 28 and our engineers are investigating the root cause of the problem. As a result you may experience issues with Instagram image and video posts, Facebook Reels and Threads posts. Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. monitoring May 28, 2025, 05:54 PM UTC

    Meta's services appear to be operational and we are monitoring the results.

  3. resolved May 28, 2025, 06:28 PM UTC

    This incident has been resolved.