Spotlight had 10 outages in the last 2 years totaling 59h 52m of downtime — averaging 0.4 incidents per month.
There were 10 Spotlight outages since June 12, 2025 totaling 59h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.
We’re aware that some Filmmakers members are experiencing missing media and incomplete credit dates on their profiles. This is being investigated as a matter of urgency and we’ll provide an update here as soon as we have one.
This incident has been resolved.
We are aware of an issue affecting some of our members trying to reset their password. This may also be affecting some members trying to sign in via Filmmakers. This is being investigating as a matter of urgency.
This incident has been resolved.
We are aware of an issue affecting showreels on member profiles and are investigating as a matter of urgency.
We are aware of an issue affecting media on member profiles and are investigating as a matter of urgency.
This incident has been resolved.
We're currently experiencing issues with user accessing Spotlight.com and are investigating as a matter of urgency
We are continuing to investigate this issue.
This incident has been resolved.
We are currently experiencing an issues with suggesting for breakdowns affecting both agents and performers and are looking into this as a matter if urgency.
We are continuing to investigate this issue.
This incident has been resolved.
We are aware that our website is currently down and are investigating urgently.
An issue with one of our core networking infrastructure providers, Cloudfare, has caused the recent access issues to Spotlight. The provider has confirmed the issue and is looking to get this resolved as a matter of urgency.
This incident has been resolved.
We are aware that there is an issue where the Spotlight website cannot be accessed at the moment. Our teams are working to get this resolved as soon as possible
This incident has been resolved.
We are currently experiencing issues with our phone lines and are not able to answer any calls. Please email us at [email protected] and we will get back to you as soon as we can.
We are continuing to investigate this issue.
This incident has been resolved.
We are aware that there is an issue with some members trying to sign into Spotlight. Our team are investigating this as a priority and we hope service to be restored as normal shortly.
This incident has been resolved.
We are aware that there is an issue where the Spotlight website cannot be accessed at the moment. This is being investigated by our development team and we will update this page as and when information is available. Please go to https://app.spotlight.com/ to access the platform.
This incident has been resolved.