Spotlight incident

Phone lines down

Notice Resolved View vendor source →

Spotlight experienced a notice incident on October 20, 2025, lasting 5h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:51 AM UTC
Resolved
Oct 20, 2025, 03:26 PM UTC
Duration
5h 34m
Detected by Pingoru
Oct 20, 2025, 09:51 AM UTC

Update timeline

  1. investigating Oct 20, 2025, 09:51 AM UTC

    We are currently experiencing issues with our phone lines and are not able to answer any calls. Please email us at [email protected] and we will get back to you as soon as we can.

  2. investigating Oct 20, 2025, 10:28 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 20, 2025, 03:26 PM UTC

    This incident has been resolved.