Spotlight incident

Reset Password / Sign in issues

Notice Resolved View vendor source →
Started
Apr 16, 2026, 01:21 PM UTC
Resolved
Apr 17, 2026, 02:16 PM UTC
Duration
1d
Detected by Pingoru
Apr 16, 2026, 01:21 PM UTC

Update timeline

  1. investigating Apr 16, 2026, 01:21 PM UTC

    We are aware of an issue affecting some of our members trying to reset their password. This may also be affecting some members trying to sign in via Filmmakers. This is being investigating as a matter of urgency.

  2. resolved Apr 17, 2026, 02:16 PM UTC

    This incident has been resolved.

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