Spotify incident

Offline music being removed when closing and relaunching the app

Major Resolved View vendor source →

Spotify experienced a major incident on February 23, 2026 affecting Service, lasting 7d. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 08:51 AM UTC
Resolved
Mar 02, 2026, 08:51 AM UTC
Duration
7d
Detected by Pingoru
Feb 23, 2026, 08:51 AM UTC

Affected components

Service

Update timeline

  1. investigating Feb 23, 2026, 08:51 AM UTC

    We're seeing reports where offline music needs re-downloading when the app is restarted. Users are able to download the playlists again, but when they close the app, the downloads get removed.

  2. resolved Mar 02, 2026, 08:51 AM UTC

    Status changed to: Fixed