Spotify incident

[Mac Desktop] Can't Play Current Song Error Message

Major Resolved View vendor source →

Spotify experienced a major incident on July 16, 2020 affecting Service, lasting 1700d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2020, 03:20 PM UTC
Resolved
Mar 13, 2025, 03:03 PM UTC
Duration
1700d 23h
Detected by Pingoru
Jul 16, 2020, 03:20 PM UTC

Affected components

Service

Update timeline

  1. investigating Jul 16, 2020, 03:20 PM UTC

    Plan: Premium for Students I have a MacBook Pro with macOS Catalina Version 10.15.6. For about the past month I have been getting an error message when trying to play Spotify on my laptop. I will play a song and it will play the entire song except for the last two seconds. At that point it'll stop and I get an error message saying "Can't play current song." It will not progress to the next song until I hit the next button and then the whole thing will repeat. If I hit pause/play, nothing happens. The Spotify app on my phone is working totally fine. I have tried restarting the application, logging out, restarting my computer, uninstalling and reinstalling. Also, off of other suggestions, I have tried turning off autoplay and crossfading songs. I have tried looking for the Spotify cache history and haven't been able to find any (but that also might just be above my computer skills).

  2. resolved Mar 13, 2025, 03:03 PM UTC

    Status changed to: Not Right Now