Spotify incident

Spotify does not resume after Google Maps navigation guidance

Major Resolved View vendor source →

Spotify experienced a major incident on August 3, 2020 affecting Service, lasting 1291d 12h. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2020, 02:07 AM UTC
Resolved
Feb 15, 2024, 02:32 PM UTC
Duration
1291d 12h
Detected by Pingoru
Aug 03, 2020, 02:07 AM UTC

Affected components

Service

Update timeline

  1. investigating Aug 03, 2020, 02:07 AM UTC

    Plan Free Country United States Device iPhone X Operating System iOS 13.6.1, Google Maps 5.50.2, Spotify 8.5.70.950 My Question or Issue I have Google Maps and Spotify connected, to listen to podcasts while driving. While navigating, Spotify controls appear at the bottom of the Google Maps screen and work as intended. However, during the first voice navigation guidance, Spotify is paused, then resumes, but the music playback controls downgrade to a “Continue playing” button instead. After the second voice navigation guidance, Spotify stops and does not resume, while the controls remain "Continue playing". I have to physically hit "Continue playing" to resume the podcast, which is unsafe and not ideal. 1. The Spotify controls should not downgrade to "Continue playing" after the first voice navigation guidance. 2. Spotify should automatically resume playing the podcast after the second voice navigation guidance. For some inexplicable reason, this does not happen with Apple's Podcast app, which auto-resumes after every voice navigation guidance.

  2. resolved Feb 15, 2024, 02:32 PM UTC

    Status changed to: Not Right Now