Spotify incident

Downtime 6th Nov: Issues updating Family plan address

Critical Resolved View vendor source →

Spotify experienced a critical incident on November 6, 2025 affecting Service, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 03:04 PM UTC
Resolved
Nov 06, 2025, 03:33 PM UTC
Duration
29m
Detected by Pingoru
Nov 06, 2025, 03:04 PM UTC

Affected components

Service

Update timeline

  1. investigating Nov 06, 2025, 03:04 PM UTC

    We've been getting reports from users who are having issues updating the address registered on their Family plans.

  2. resolved Nov 06, 2025, 03:33 PM UTC

    Status changed to: Fixed