Splunk incident

Delayed allow-list changes | CINC-51960 (Degraded Performance)

Notice Resolved View vendor source →

Splunk experienced a notice incident on June 13, 2023, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:52 PM UTC
Resolved
Jun 13, 2023, 11:04 PM UTC
Duration
2h 11m
Detected by Pingoru
Jun 13, 2023, 08:52 PM UTC

Update timeline

  1. identified Jun 13, 2023, 08:25 PM UTC

    We are investigating a reported issue indicating an AWS outage in US-East-1. As a result, customers may experience delays in allow-list changes being processed. Our teams are working with the provider to resolve this issue. Your patience is greatly appreciated and we will provide more updates upon resolution.

  2. identified Jun 13, 2023, 08:52 PM UTC

    AWS teams continue to work on a fix for this issue.

  3. identified Jun 13, 2023, 09:36 PM UTC

    AWS teams continuing to work on a fix for this issue.

  4. monitoring Jun 13, 2023, 09:46 PM UTC

    The provider has implemented the fix. During this time we are monitoring the results to confirm resolution and will continue to provide any additional updates once available.

  5. resolved Jun 13, 2023, 11:04 PM UTC

    This issue has been resolved by the provider. If you believe that you are still impacted by this issue please contact customer support United States and Canada (1.855) SPLUNK.S or (1.855) 775.8657 and reference CINC-51960.