Resolved after 21 days 23 hours, affecting Login and Ingest Processor and 1 more, on March 3, 2026.
Cisco has confirmed that the impact of the cloud service provider outage in the Middle East has been mitigated. Cisco engineers have successfully transitioned affected services out of the region. We have identified all affected customers and will be reaching out to each of you individually to discuss specific next steps and any necessary remediation. A proactive support case has been opened on your behalf to coordinate this effort. If you have any immediate concerns, please reach out to your account team or simply reply to your support case. Cisco appreciates your patience and cooperation on this matter.
Affected components
Update timeline
- identified Mar 03, 2026, 06:07 PM UTC
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, Login, Search and Ingest may be impacted for customers in the affected region. Cisco and Splunk are exploring what options are available for affected customers and will contact those affected customers directly. We will continue to closely monitor this issue as it unfolds.
- identified Mar 04, 2026, 10:31 PM UTC
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, Login, Search and Ingest may be impacted for customers in the affected region. Cisco and Splunk are exploring what options are available for affected customers and will contact those affected customers directly. We will continue to closely monitor this issue as it unfolds.
- identified Mar 11, 2026, 03:45 PM UTC
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, Login, Search and Ingest may be impacted for customers in the affected region. Cisco and Splunk are exploring what options are available for affected customers and will contact those affected customers directly. We will continue to closely monitor this issue as it unfolds.
- resolved Mar 25, 2026, 05:27 PM UTC
Cisco has confirmed that the impact of the cloud service provider outage in the Middle East has been mitigated. Cisco engineers have successfully transitioned affected services out of the region. We have identified all affected customers and will be reaching out to each of you individually to discuss specific next steps and any necessary remediation. A proactive support case has been opened on your behalf to coordinate this effort. If you have any immediate concerns, please reach out to your account team or simply reply to your support case. Cisco appreciates your patience and cooperation on this matter.
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