Splunk incident

Delayed allow-list changes | CINC-55837 (Degraded Performance)

Minor Resolved View vendor source →

Splunk experienced a minor incident on March 26, 2024 affecting Infrastructure, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2024, 09:54 PM UTC
Resolved
Mar 26, 2024, 10:43 PM UTC
Duration
49m
Detected by Pingoru
Mar 26, 2024, 09:54 PM UTC

Affected components

Infrastructure

Update timeline

  1. investigating Mar 26, 2024, 09:54 PM UTC

    We are investigating a reported issue indicating an AWS outage in US-East-1. As a result, customers may experience delays in allow-list changes, including those initiated through Admin Configuration Service (ACS), being processed. We are monitoring for provider updates via https://health.aws.amazon.com/health/status. Your patience is greatly appreciated and we will provide more updates upon resolution.

  2. resolved Mar 26, 2024, 10:43 PM UTC

    This issue has been resolved by the provider. If you believe that you are still impacted by this issue please contact customer support United States and Canada (1.855) SPLUNK.S or (1.855) 775.8657 and reference CINC-55837.