Splunk incident
Incomplete Search Results | CINC-58535 Partial Outage
Splunk experienced a minor incident on October 27, 2024 affecting Search, lasting 13h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 27, 2024, 03:45 PM UTC
We are investigating a reported issue indicating an issue with search for some customers on AWS region US-WEST-2. As a result, the Splunk Cloud Platform environment may experience issues completing searches for customers in the specified region(s).
- investigating Oct 27, 2024, 05:24 PM UTC
We are continuing to investigate this issue.
- investigating Oct 27, 2024, 06:23 PM UTC
We are continuing to investigate this issue.
- investigating Oct 27, 2024, 08:17 PM UTC
We are continuing to investigate this issue with our third-party vendor. Further updates will be provided as we gather more information. Thank you for your patience as we work to resolve this issue.
- investigating Oct 27, 2024, 10:11 PM UTC
We are continuing to investigate this issue with our third-party vendor. Further updates will be provided as we gather more information. Thank you for your patience as we work to resolve this issue.
- monitoring Oct 28, 2024, 12:51 AM UTC
A fix has been identified with our third-party vendor and has been implemented successfully to mitigate the issue. We are currently monitoring. Thank you for your patience as we work to resolve this issue.
- resolved Oct 28, 2024, 05:14 AM UTC
At 5.45 PM PT, a fix has been identified with our third-party vendor and has been implemented successfully to mitigate the issue.