Splunk incident

Error messages on CMC Maintenance Windows dashboard | CINC-60549

Minor Resolved View vendor source →

Splunk experienced a minor incident on April 19, 2025 affecting Infrastructure, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2025, 02:09 AM UTC
Resolved
Apr 19, 2025, 02:16 AM UTC
Duration
7m
Detected by Pingoru
Apr 19, 2025, 02:09 AM UTC

Affected components

Infrastructure

Update timeline

  1. identified Apr 19, 2025, 02:09 AM UTC

    503 errors being returned for ACS calls to list maintenance schedules for several customers. Error message "multiple concurrent requests can cause the service to become unavailable. Retry your request at a later time" were observed on CMC Maintenance Windows dashboard. We have identified the source of the issue and are currently working on implementing a fix.

  2. resolved Apr 19, 2025, 02:16 AM UTC

    The fix has been implemented, and the issue is now resolved If you believe that you are still impacted by this issue please contact customer support and reference CINC-60549.