Login issues
Timeline · 2 updates
- investigating Jun 24, 2026, 06:55 AM UTC
Sign up and login failing for some users
- resolved Jun 24, 2026, 09:39 AM UTC
This incident has been resolved.
Splice Outage History
Splice is up right nowSplice had 45 outages in the last 2 years totaling 41h 50m of downtime — averaging 1.8 incidents per month.
There were 45 Splice outages since July 2, 2024 totaling 41h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.
Splice Desktop “out of date" error message
Timeline · 2 updates
- identified May 05, 2026, 04:10 AM UTC
An issue with the Splice Desktop app is causing it to report that it is out of date to some users. We are creating a new version users can download that will not pop up this error.
- resolved May 05, 2026, 06:36 AM UTC
This has been resolved. An updated version of Splice Desktop can be downloaded from https://splice.com/download.
Degraded Performance and Functionality With Some Search Queries
Timeline · 3 updates
- investigating Apr 28, 2026, 09:02 PM UTC
Currently investigating root causes and looking to begin mitigation steps.
- identified Apr 28, 2026, 09:16 PM UTC
Root cause has been discovered and we're beginning mitigation steps.
- resolved Apr 28, 2026, 09:41 PM UTC
All search functionality restored.
Users unable to Login
Timeline · 3 updates
- investigating Mar 26, 2026, 02:28 PM UTC
We are currently experiencing an issue with our authentication provider that is preventing users from logging in to Splice.
- monitoring Mar 26, 2026, 02:33 PM UTC
Signup/Login functionality has been restored. We are monitoring the situation.
- resolved Mar 26, 2026, 03:02 PM UTC
The incident is fully resolved.
Browse carousels are inaccessible on desktop and mobile applications
Timeline · 3 updates
- identified Mar 06, 2026, 08:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 06, 2026, 09:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2026, 09:37 PM UTC
This incident has been resolved.
Errors when downloading sounds
Timeline · 5 updates
- investigating Feb 05, 2026, 04:11 AM UTC
We are investigating reports of users experiencing errors when downloading sounds
- identified Feb 05, 2026, 04:17 AM UTC
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- identified Feb 05, 2026, 04:18 AM UTC
We are currently working on a fix for users experiencing download issues
- monitoring Feb 05, 2026, 04:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2026, 04:28 AM UTC
This incident has been resolved.
Parts of Splice are unreachable or inoperable.
Timeline · 3 updates
- investigating Jan 31, 2026, 01:20 AM UTC
We are currently investigating this issue.
- monitoring Jan 31, 2026, 01:36 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 31, 2026, 02:14 AM UTC
This incident has been resolved.
Parts of Splice website, desktop application and INSTRUMENT are unreachable or inoperable
Timeline · 4 updates
- investigating Jan 28, 2026, 10:29 PM UTC
We are currently investigating.
- identified Jan 28, 2026, 10:34 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 28, 2026, 10:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 28, 2026, 11:51 PM UTC
This incident has been resolved.
Splice Login is not Functional
Timeline · 3 updates
- investigating Nov 18, 2025, 02:21 PM UTC
We are currently investigating an issue where login on Splice.com is not functional. We are investigating the issue and will provide updates as they occur.
- monitoring Nov 18, 2025, 02:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 03:00 PM UTC
This incident has been resolved.
Issues logging in to Splice
Timeline · 3 updates
- investigating Nov 16, 2025, 08:01 PM UTC
We are experiencing issues with login due to a third party outage
- monitoring Nov 16, 2025, 08:30 PM UTC
We are seeing our systems recover and are continuing to monitor.
- resolved Nov 16, 2025, 08:40 PM UTC
This incident has been resolved.
On-boarding survey is being triggered too often
Timeline · 3 updates
- investigating Nov 14, 2025, 07:52 PM UTC
We are currently investigating this issue.
- monitoring Nov 14, 2025, 07:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2025, 08:04 PM UTC
This incident has been resolved.
Free plugins are not downloadable
Timeline · 2 updates
- investigating Nov 10, 2025, 07:00 PM UTC
We are currently investigating this issue.
- resolved Nov 10, 2025, 09:06 PM UTC
Root cause has been found and the issue is now resolved.
Logged in users may have issues accessing plugin product pages
Timeline · 2 updates
- investigating Nov 05, 2025, 04:53 PM UTC
The problem change has been identified and is being rolled back.
- resolved Nov 05, 2025, 04:59 PM UTC
The incident is resolved--plugin description pages are again accessible to all users.
Investigating Issue with degraded performance due to the AWS outages
Timeline · 4 updates
- investigating Oct 20, 2025, 08:18 PM UTC
Several pages and experiences across the Splice.com site are experiencing degraded performance due to the AWS outages affecting downstream services including LaunchDarkly.
- investigating Oct 20, 2025, 11:23 PM UTC
We're continuing to see and address issues related to AWS outages, we will provide another update in 1 hour
- monitoring Oct 21, 2025, 12:34 AM UTC
We're continuing to see degraded load times due to ongoing issues with LaunchDarkly. We'll continue to monitor and provide updates as we get them.
- resolved Oct 21, 2025, 12:10 PM UTC
This incident has been resolved.
Users unable to view or make changes to current plans
Timeline · 3 updates
- identified Oct 08, 2025, 03:44 PM UTC
We have identified the issue and are working on a fix
- monitoring Oct 08, 2025, 04:11 PM UTC
A fix has been implemented and we are monitoring results
- resolved Oct 08, 2025, 04:13 PM UTC
This incident has been resolved.
Sample audio not playing on some iPhone configurations
Timeline · 2 updates
- investigating Sep 17, 2025, 04:21 PM UTC
We are currently investigating this issue.
- resolved Sep 17, 2025, 06:46 PM UTC
This incident has been resolved.
L2: Splice.com /sounds routes are experiencing higher than normal latency.
Timeline · 3 updates
- investigating Aug 25, 2025, 04:01 PM UTC
Latency already appears to be dropping back down to normal levels. We are currently investigating the cause of the spike.
- monitoring Aug 25, 2025, 04:31 PM UTC
Latency for pages on Splice.com has dropped back to normal levels, however we are still seeing a high error rate on Splice Mobile. The incident may be related to a spike in Cloudflare outages.
- resolved Aug 25, 2025, 05:02 PM UTC
The incident has been resolved.
Some plugins presets pages are unavailable
Timeline · 4 updates
- investigating Jul 24, 2025, 07:28 PM UTC
Navigating to some plugins presets pages results in an error. We are investigating
- identified Jul 24, 2025, 07:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 24, 2025, 08:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 24, 2025, 08:33 PM UTC
This incident has been resolved.
The Label Details Page is experiencing styling issues
Timeline · 3 updates
- identified Jul 14, 2025, 04:34 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 14, 2025, 04:46 PM UTC
The issue is also affecting the charts page.
- resolved Jul 14, 2025, 05:02 PM UTC
This incident has been resolved.
splice.com unresponsive
Timeline · 3 updates
- investigating May 29, 2025, 04:15 PM UTC
We have restored service for the moment but are still investigating this issue.
- monitoring May 29, 2025, 04:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 29, 2025, 04:58 PM UTC
This incident has been resolved.
Splice home page and splice.com/plugins is unavailable, intermittently.
Timeline · 3 updates
- identified May 21, 2025, 10:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 21, 2025, 10:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2025, 10:35 PM UTC
This incident has been resolved.
Conveyor builds - Issue w/ RTO license availability
Timeline · 3 updates
- identified May 19, 2025, 07:13 PM UTC
The issue has been identified and a fix is being implemented
- monitoring May 19, 2025, 11:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2025, 11:52 PM UTC
This incident has been resolved.
Splice homepage intermittently failing to load content
Timeline · 2 updates
- investigating Apr 24, 2025, 04:24 PM UTC
We are currently investigating this issue.
- resolved Apr 24, 2025, 04:58 PM UTC
This incident has been resolved.
Splice Collection updates are experiencing issues.
Timeline · 3 updates
- investigating Apr 06, 2025, 11:07 PM UTC
We are currently investigating this issue.
- identified Apr 06, 2025, 11:26 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 06, 2025, 11:40 PM UTC
This incident has been resolved.
Stack exports not working on splice.com
Timeline · 3 updates
- investigating Mar 20, 2025, 05:11 PM UTC
We are currently investigating this issue.
- monitoring Mar 20, 2025, 05:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 20, 2025, 05:22 PM UTC
This incident has been resolved.