Splice incident

Investigating Issue with degraded performance due to the AWS outages

Notice Resolved View vendor source →

Splice experienced a notice incident on October 20, 2025, lasting 15h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 08:18 PM UTC
Resolved
Oct 21, 2025, 12:10 PM UTC
Duration
15h 51m
Detected by Pingoru
Oct 20, 2025, 08:18 PM UTC

Update timeline

  1. investigating Oct 20, 2025, 08:18 PM UTC

    Several pages and experiences across the Splice.com site are experiencing degraded performance due to the AWS outages affecting downstream services including LaunchDarkly.

  2. investigating Oct 20, 2025, 11:23 PM UTC

    We're continuing to see and address issues related to AWS outages, we will provide another update in 1 hour

  3. monitoring Oct 21, 2025, 12:34 AM UTC

    We're continuing to see degraded load times due to ongoing issues with LaunchDarkly. We'll continue to monitor and provide updates as we get them.

  4. resolved Oct 21, 2025, 12:10 PM UTC

    This incident has been resolved.