Splice Outage History

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Pingoru has recorded 50 incidents for Splice: 14 in the last 12 months and 1 in the last 90 days.

Source: status.splice.com

50incidents recorded
14last 12 months
1last 90 days
61 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Splice in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202611 of 720 (0%)
May 202612 of 744 (0%)
June 202613 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202611 of 720 (0%)
October 202600 of 514 (0%)

Incidents, newest first

Notice September 15, 2026 High load times on Splice.com homepage 43m

Started Sep 15, 2026, 04:40 PM UTC· resolved Sep 15, 2026, 05:24 PM UTC

  1. investigating Sep 15, 2026, 04:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 15, 2026, 05:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2026, 05:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 24, 2026 Login issues 2h 44m

Started Jun 24, 2026, 06:55 AM UTC· resolved Jun 24, 2026, 09:39 AM UTC

  1. investigating Jun 24, 2026, 06:55 AM UTC

    Sign up and login failing for some users

  2. resolved Jun 24, 2026, 09:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 5, 2026 Splice Desktop “out of date" error message 2h 26m

Started May 05, 2026, 04:10 AM UTC· resolved May 05, 2026, 06:36 AM UTC

  1. identified May 05, 2026, 04:10 AM UTC

    An issue with the Splice Desktop app is causing it to report that it is out of date to some users. We are creating a new version users can download that will not pop up this error.

  2. resolved May 05, 2026, 06:36 AM UTC

    This has been resolved. An updated version of Splice Desktop can be downloaded from https://splice.com/download.

Read the full incident report →

Notice April 28, 2026 Degraded Performance and Functionality With Some Search Queries 38m

Started Apr 28, 2026, 09:02 PM UTC· resolved Apr 28, 2026, 09:41 PM UTC

  1. investigating Apr 28, 2026, 09:02 PM UTC

    Currently investigating root causes and looking to begin mitigation steps.

  2. identified Apr 28, 2026, 09:16 PM UTC

    Root cause has been discovered and we're beginning mitigation steps.

  3. resolved Apr 28, 2026, 09:41 PM UTC

    All search functionality restored.

Read the full incident report →

Minor March 26, 2026 Users unable to Login 34m

Started Mar 26, 2026, 02:28 PM UTC· resolved Mar 26, 2026, 03:02 PM UTC

  1. investigating Mar 26, 2026, 02:28 PM UTC

    We are currently experiencing an issue with our authentication provider that is preventing users from logging in to Splice.

  2. monitoring Mar 26, 2026, 02:33 PM UTC

    Signup/Login functionality has been restored. We are monitoring the situation.

  3. resolved Mar 26, 2026, 03:02 PM UTC

    The incident is fully resolved.

Read the full incident report →

Notice March 6, 2026 Browse carousels are inaccessible on desktop and mobile applications 53m

Started Mar 06, 2026, 08:44 PM UTC· resolved Mar 06, 2026, 09:37 PM UTC

  1. identified Mar 06, 2026, 08:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 06, 2026, 09:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2026, 09:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 5, 2026 Errors when downloading sounds 16m

Started Feb 05, 2026, 04:11 AM UTC· resolved Feb 05, 2026, 04:28 AM UTC

  1. investigating Feb 05, 2026, 04:11 AM UTC

    We are investigating reports of users experiencing errors when downloading sounds

  2. identified Feb 05, 2026, 04:17 AM UTC

    W

  3. identified Feb 05, 2026, 04:18 AM UTC

    We are currently working on a fix for users experiencing download issues

  4. monitoring Feb 05, 2026, 04:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 05, 2026, 04:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 31, 2026 Parts of Splice are unreachable or inoperable. 53m

Started Jan 31, 2026, 01:20 AM UTC· resolved Jan 31, 2026, 02:14 AM UTC

  1. investigating Jan 31, 2026, 01:20 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 31, 2026, 01:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 31, 2026, 02:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 28, 2026 Parts of Splice website, desktop application and INSTRUMENT are unreachable or inoperable 1h 21m

Started Jan 28, 2026, 10:29 PM UTC· resolved Jan 28, 2026, 11:51 PM UTC

  1. investigating Jan 28, 2026, 10:29 PM UTC

    We are currently investigating.

  2. identified Jan 28, 2026, 10:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 28, 2026, 10:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 28, 2026, 11:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025 Splice Login is not Functional 38m

Started Nov 18, 2025, 02:21 PM UTC· resolved Nov 18, 2025, 03:00 PM UTC

  1. investigating Nov 18, 2025, 02:21 PM UTC

    We are currently investigating an issue where login on Splice.com is not functional. We are investigating the issue and will provide updates as they occur.

  2. monitoring Nov 18, 2025, 02:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 03:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 16, 2025 Issues logging in to Splice 38m

Started Nov 16, 2025, 08:01 PM UTC· resolved Nov 16, 2025, 08:40 PM UTC

  1. investigating Nov 16, 2025, 08:01 PM UTC

    We are experiencing issues with login due to a third party outage

  2. monitoring Nov 16, 2025, 08:30 PM UTC

    We are seeing our systems recover and are continuing to monitor.

  3. resolved Nov 16, 2025, 08:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 14, 2025 On-boarding survey is being triggered too often 11m

Started Nov 14, 2025, 07:52 PM UTC· resolved Nov 14, 2025, 08:04 PM UTC

  1. investigating Nov 14, 2025, 07:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 14, 2025, 07:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 14, 2025, 08:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 10, 2025 Free plugins are not downloadable 2h 5m

Started Nov 10, 2025, 07:00 PM UTC· resolved Nov 10, 2025, 09:06 PM UTC

  1. investigating Nov 10, 2025, 07:00 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 10, 2025, 09:06 PM UTC

    Root cause has been found and the issue is now resolved.

Read the full incident report →

Notice November 5, 2025 Logged in users may have issues accessing plugin product pages 5m

Started Nov 05, 2025, 04:53 PM UTC· resolved Nov 05, 2025, 04:59 PM UTC

  1. investigating Nov 05, 2025, 04:53 PM UTC

    The problem change has been identified and is being rolled back.

  2. resolved Nov 05, 2025, 04:59 PM UTC

    The incident is resolved--plugin description pages are again accessible to all users.

Read the full incident report →

Notice October 20, 2025 Investigating Issue with degraded performance due to the AWS outages 15h 51m

Started Oct 20, 2025, 08:18 PM UTC· resolved Oct 21, 2025, 12:10 PM UTC

  1. investigating Oct 20, 2025, 08:18 PM UTC

    Several pages and experiences across the Splice.com site are experiencing degraded performance due to the AWS outages affecting downstream services including LaunchDarkly.

  2. investigating Oct 20, 2025, 11:23 PM UTC

    We're continuing to see and address issues related to AWS outages, we will provide another update in 1 hour

  3. monitoring Oct 21, 2025, 12:34 AM UTC

    We're continuing to see degraded load times due to ongoing issues with LaunchDarkly. We'll continue to monitor and provide updates as we get them.

  4. resolved Oct 21, 2025, 12:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 8, 2025 Users unable to view or make changes to current plans 29m

Started Oct 08, 2025, 03:44 PM UTC· resolved Oct 08, 2025, 04:13 PM UTC

  1. identified Oct 08, 2025, 03:44 PM UTC

    We have identified the issue and are working on a fix

  2. monitoring Oct 08, 2025, 04:11 PM UTC

    A fix has been implemented and we are monitoring results

  3. resolved Oct 08, 2025, 04:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 17, 2025 Sample audio not playing on some iPhone configurations 2h 25m

Started Sep 17, 2025, 04:21 PM UTC· resolved Sep 17, 2025, 06:46 PM UTC

  1. investigating Sep 17, 2025, 04:21 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 17, 2025, 06:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 25, 2025 L2: Splice.com /sounds routes are experiencing higher than normal latency. 1h 1m

Started Aug 25, 2025, 04:01 PM UTC· resolved Aug 25, 2025, 05:02 PM UTC

  1. investigating Aug 25, 2025, 04:01 PM UTC

    Latency already appears to be dropping back down to normal levels. We are currently investigating the cause of the spike.

  2. monitoring Aug 25, 2025, 04:31 PM UTC

    Latency for pages on Splice.com has dropped back to normal levels, however we are still seeing a high error rate on Splice Mobile. The incident may be related to a spike in Cloudflare outages.

  3. resolved Aug 25, 2025, 05:02 PM UTC

    The incident has been resolved.

Read the full incident report →

Notice July 24, 2025 Some plugins presets pages are unavailable 1h 4m

Started Jul 24, 2025, 07:28 PM UTC· resolved Jul 24, 2025, 08:33 PM UTC

  1. investigating Jul 24, 2025, 07:28 PM UTC

    Navigating to some plugins presets pages results in an error. We are investigating

  2. identified Jul 24, 2025, 07:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 24, 2025, 08:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 24, 2025, 08:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 14, 2025 The Label Details Page is experiencing styling issues 27m

Started Jul 14, 2025, 04:34 PM UTC· resolved Jul 14, 2025, 05:02 PM UTC

  1. identified Jul 14, 2025, 04:34 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 14, 2025, 04:46 PM UTC

    The issue is also affecting the charts page.

  3. resolved Jul 14, 2025, 05:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 29, 2025 splice.com unresponsive 42m

Started May 29, 2025, 04:15 PM UTC· resolved May 29, 2025, 04:58 PM UTC

  1. investigating May 29, 2025, 04:15 PM UTC

    We have restored service for the moment but are still investigating this issue.

  2. monitoring May 29, 2025, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2025, 04:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 21, 2025 Splice home page and splice.com/plugins is unavailable, intermittently. 20m

Started May 21, 2025, 10:14 PM UTC· resolved May 21, 2025, 10:35 PM UTC

  1. identified May 21, 2025, 10:14 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 21, 2025, 10:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 21, 2025, 10:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 19, 2025 Conveyor builds - Issue w/ RTO license availability 4h 38m

Started May 19, 2025, 07:13 PM UTC· resolved May 19, 2025, 11:52 PM UTC

  1. identified May 19, 2025, 07:13 PM UTC

    The issue has been identified and a fix is being implemented

  2. monitoring May 19, 2025, 11:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 19, 2025, 11:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 24, 2025 Splice homepage intermittently failing to load content 34m

Started Apr 24, 2025, 04:24 PM UTC· resolved Apr 24, 2025, 04:58 PM UTC

  1. investigating Apr 24, 2025, 04:24 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 24, 2025, 04:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 6, 2025 Splice Collection updates are experiencing issues. 33m

Started Apr 06, 2025, 11:07 PM UTC· resolved Apr 06, 2025, 11:40 PM UTC

  1. investigating Apr 06, 2025, 11:07 PM UTC

    We are currently investigating this issue.

  2. identified Apr 06, 2025, 11:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 06, 2025, 11:40 PM UTC

    This incident has been resolved.

Read the full incident report →