Splashtop incident

May have payment issues

Notice Resolved View vendor source →

Splashtop experienced a notice incident on January 11, 2018, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2018, 07:13 PM UTC
Resolved
Jan 11, 2018, 07:17 PM UTC
Duration
3m
Detected by Pingoru
Jan 11, 2018, 07:13 PM UTC

Update timeline

  1. identified Jan 11, 2018, 07:13 PM UTC

    The Zuora service is having server degradation issues currently. This may result in purchase failures at this time. We are working with Zuora to work through this.

  2. resolved Jan 11, 2018, 07:17 PM UTC

    Zuora has resolved their server degradation and payment process is back to normal