Splashtop incident

Unplanned Downtime

Minor Resolved View vendor source →

Splashtop experienced a minor incident on May 24, 2018 affecting Splashtop remote desktop service (Global), lasting 17m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2018, 09:19 AM UTC
Resolved
May 24, 2018, 09:37 AM UTC
Duration
17m
Detected by Pingoru
May 24, 2018, 09:19 AM UTC

Affected components

Splashtop remote desktop service (Global)

Update timeline

  1. investigating May 24, 2018, 09:19 AM UTC

    Our servers are currently experiencing an issue. You might not be able to access your remote computers at this time. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

  2. resolved May 24, 2018, 09:37 AM UTC

    This incident has been resolved.