Splashtop incident

connectivity issue with Windows XP machines

Notice Resolved View vendor source →

Splashtop experienced a notice incident on June 25, 2018 affecting Splashtop remote desktop service (Global), lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2018, 05:33 PM UTC
Resolved
Jun 25, 2018, 06:27 PM UTC
Duration
53m
Detected by Pingoru
Jun 25, 2018, 05:33 PM UTC

Affected components

Splashtop remote desktop service (Global)

Update timeline

  1. identified Jun 25, 2018, 05:33 PM UTC

    We received reports on Windows XP connectivity issue and have put up a workaround.

  2. resolved Jun 25, 2018, 06:27 PM UTC

    This incident has been resolved.