Splashtop experienced a critical incident on June 8, 2021 affecting Splashtop corporate website, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Splashtop corporate website
Update timeline
- investigating Jun 08, 2021, 10:33 AM UTC
Our www.splashtop.com website is currently experiencing an issue due to third party hosting service problem. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
- identified Jun 08, 2021, 10:41 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 08, 2021, 10:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 08, 2021, 11:04 AM UTC
This incident has been resolved.