Splashtop experienced a minor incident on July 27, 2023 affecting Splashtop remote desktop service (Global), lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Splashtop remote desktop service (Global)
Update timeline
- investigating Jul 27, 2023, 05:10 PM UTC
We are experiencing email notification issues. We are investigating and working to resolve as soon as possible. Our apologies for the issues.
- identified Jul 27, 2023, 05:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 27, 2023, 06:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 27, 2023, 06:23 PM UTC
This incident has been resolved.