Spiceworks incident

Cloud Inventory - Pages not loading, cannot add devices or start scans

Critical Resolved View vendor source →

Spiceworks experienced a critical incident on June 12, 2023 affecting Connectivity Dashboard and Inventory Online, lasting 6h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2023, 02:38 PM UTC
Resolved
Jun 12, 2023, 09:07 PM UTC
Duration
6h 29m
Detected by Pingoru
Jun 12, 2023, 02:38 PM UTC

Affected components

Connectivity DashboardInventory Online

Update timeline

  1. investigating Jun 12, 2023, 02:38 PM UTC

    We are actively investigating this issue.

  2. investigating Jun 12, 2023, 06:01 PM UTC

    We are deploying a change related to system capacity and will monitor the impact.

  3. monitoring Jun 12, 2023, 06:11 PM UTC

    The system has rapidly stabilized following the deploy. We are actively monitoring.

  4. resolved Jun 12, 2023, 09:07 PM UTC

    Our monitoring indicates the system has been stable since the deploy approx. 3 hours ago. Please report any new instances of this issue to our Support team.