Spiceworks incident

Cloud Inventory - Pages not loading, cannot add devices or start scans

Major Resolved View vendor source →

Spiceworks experienced a major incident on June 1, 2023 affecting Inventory Online, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2023, 02:14 PM UTC
Resolved
Jun 02, 2023, 07:53 PM UTC
Duration
1d 5h
Detected by Pingoru
Jun 01, 2023, 02:14 PM UTC

Affected components

Inventory Online

Update timeline

  1. investigating Jun 01, 2023, 02:14 PM UTC

    Reports of this yesterday we're attributed to a database load issue which was rectified. We're still seeing some reports of users affected by their inventory not loading. The development team is investigating the issue as a priority.

  2. monitoring Jun 01, 2023, 08:15 PM UTC

    A fix has been implemented. We're monitoring to ensure this has resolved the issue.

  3. resolved Jun 02, 2023, 07:53 PM UTC

    Affected folks have let us know that they are no longer seeing the issue, so we believe the fix to be effective. Contact [email protected] if you're still seeing issues loading cloud inventory pages.