Spendesk incident

Unusual spike in declined transactions for invalid expiry date (UK customers)

Minor Resolved View vendor source →

Spendesk experienced a minor incident on June 6, 2025 affecting Virtual Cards and Physical Cards and 1 more component, lasting 11d 17h. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2025, 03:01 PM UTC
Resolved
Jun 18, 2025, 09:00 AM UTC
Duration
11d 17h
Detected by Pingoru
Jun 06, 2025, 03:01 PM UTC

Affected components

Virtual CardsPhysical CardsSubscription Cards

Update timeline

  1. investigating Jun 06, 2025, 03:01 PM UTC

    We are currently investigating this issue. Some users might not be able to make e-commerce payments using their cards (UK market).

  2. resolved Jun 18, 2025, 09:00 AM UTC

    This incident has been resolved.