Spendesk incident

Unusual spike in declined transactions for invalid expiry date (UK customers)

Minor Resolved View vendor source →

Spendesk experienced a minor incident on June 18, 2025 affecting Virtual Cards and Physical Cards and 1 more component, lasting 5d 3h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2025, 10:34 AM UTC
Resolved
Jun 23, 2025, 02:24 PM UTC
Duration
5d 3h
Detected by Pingoru
Jun 18, 2025, 10:34 AM UTC

Affected components

Virtual CardsPhysical CardsSubscription Cards

Update timeline

  1. identified Jun 18, 2025, 10:34 AM UTC

    This issue has been identified and a fix will be implemented.

  2. identified Jun 19, 2025, 07:05 AM UTC

    The issue has been identified. We instruct our iOS customers to update their mobile app to version 2.72.0.

  3. resolved Jun 23, 2025, 02:24 PM UTC

    This incident has been resolved.