Spendesk incident

iOS users cannot log into the mobile app nor confirm transactions

Minor Resolved View vendor source →

Spendesk experienced a minor incident on June 25, 2025 affecting Virtual Cards and Invoices and 1 more component, lasting 23h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 09:16 AM UTC
Resolved
Jun 26, 2025, 08:24 AM UTC
Duration
23h 7m
Detected by Pingoru
Jun 25, 2025, 09:16 AM UTC

Affected components

Virtual CardsInvoicesExpense claimsLoginPhysical CardsSubscription Cards

Update timeline

  1. investigating Jun 25, 2025, 09:16 AM UTC

    We are currently investigating this issue.

  2. identified Jun 25, 2025, 09:57 AM UTC

    The issue has been identified and we are working on a fix. Wire transfer validations and revelation of secret number (UK customers) are also impacted. Thank you for your patience.

  3. identified Jun 25, 2025, 01:37 PM UTC

    An important iOS mobile update is now available to resolve this technical issue. This update is for now only available for French customers, and will be progressively rolled out to other locations. We recommend installing the latest version (2.73.0) right now for a better experience.

  4. resolved Jun 26, 2025, 08:24 AM UTC

    This incident has been resolved.