Spendesk incident

Delays in email processing resulting in email notifications not received.

Major Resolved View vendor source →

Spendesk experienced a major incident on September 30, 2025 affecting Email notifications, lasting 17h 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 01:43 PM UTC
Resolved
Oct 01, 2025, 07:33 AM UTC
Duration
17h 49m
Detected by Pingoru
Sep 30, 2025, 01:43 PM UTC

Affected components

Email notifications

Update timeline

  1. investigating Sep 30, 2025, 01:43 PM UTC

    Our email processor has identified the root cause of the issue. We will provide updates as soon as possible.

  2. identified Sep 30, 2025, 04:00 PM UTC

    Our partner is still on a fix to resolve this issue.

  3. resolved Oct 01, 2025, 07:33 AM UTC

    This incident has been resolved.