Spektrix experienced a notice incident on October 23, 2024 affecting UK and Ireland and US and Canada, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 23, 2024, 03:57 PM UTC
We are aware of an ongoing issue that means that you are currently experiencing error screens when accessing the admin interface. We have identified the cause of this and are actively working on a fix.
- monitoring Oct 23, 2024, 04:04 PM UTC
From 16:25 BST / 11:25 EDT to 17:00 BST / 12noon EDT we are aware you may have received error screens when accessing the Admin Interface of your Spektrix system. We have identified the cause of this and implemented a fix, and you are now able to access this as usual. Thank you for your patience and understanding. Please reach out to our support teams if we can help you further
- resolved Oct 23, 2024, 04:30 PM UTC
From 16:25 BST / 11:25 EDT to 17:00 BST / 12noon EDT we are aware you may have received error screens when accessing the Admin Interface of your Spektrix system. We've monitored the system closely since implementing a fix and are confident that you can now access all areas of your Spektrix system as usual. Please reach out to our support teams if we can help you further.